Privacy Policy

Custom Blinds & Great Designs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Custom Blinds & Great Designs.

1. Information We Collect

We collect information from you when you visit our website, submit a consultation form, or interact with our services. This may include:

• Personal Information: Name, email address, phone number, and home address when you request a consultation or quote.
• Usage Data: We may collect information about how you interact with our website to improve our online experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our custom blinds and installation services.
• Communicate with you to schedule measurements, installations, or answer inquiries via email or SMS/Text message.
• Improve and personalize our website's functionality.
• Deliver targeted advertising and measure the effectiveness of our marketing campaigns.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. Specifically:

• Google Analytics: We use Google Analytics to understand how visitors engage with our site. This information is aggregated and anonymous.
• Meta (Facebook) Pixel: We use the Meta Pixel to understand the actions people take on our website and to deliver targeted advertisements to users who have previously visited our site. This tool allows us to measure the effectiveness of our Facebook ads. By accepting cookies on our site, you consent to the use of the Meta Pixel.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. SMS/Text Messaging Communications

By providing your phone number through our consultation forms, you expressly consent to receive informational and scheduling SMS/text messages from us. We use Twilio to securely transmit these messages. Message and data rates may apply. You may opt-out at any time by replying "STOP" to any message. We will not share or sell your phone number to third parties for marketing purposes.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside marketing agencies. Information is only shared with trusted third-party contractors (like installers or secure communication APIs like Twilio) directly involved in fulfilling your service, who agree to keep this information confidential and secure.

6. Security

We implement security measures to maintain the safety of your personal information when you submit a request.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us via our consultation form or call us directly.