Common Questions

Frequently Asked Questions

Find answers to common questions about our custom window coverings and home services.

What types of window treatments do you offer?

We offer a wide range of custom window coverings including horizontal blinds (in wood, faux-wood, and aluminum), vertical blinds, solar/roller shades, Roman shades, honeycomb (cellular) shades, transitional (zebra) shades, dual-sheer shades and premium plantation shutters (wood and composite). All treatments are custom-ordered to match your windows' exact dimensions.

How does the free in-home consultation work?

We bring the showroom to you! We visit your home in Buncombe, Henderson, Transylvania, or Haywood county to evaluate the lighting, match colors with your current decor, and show you physical samples of fabrics, blinds, and shutter hardware. We then take precision measurements and provide a transparent, detailed quote.

What areas do you serve in North Carolina?

Our direct mobile service coverage area includes Fletcher, Asheville, Hendersonville, Brevard, Waynesville, and surrounding mountain communities. We do not charge a travel fee within Buncombe, Henderson, Transylvania, and Haywood counties.

Are motorized or smart shades available?

Yes, we specialize in motorized shades and smart home integrations. We offer battery-powered, rechargeable, and hardwired motorization options that allow you to control your blinds with a remote, smartphone app, or voice commands (compatible with Alexa, Google Home, and Apple HomeKit).

Do you offer professional installation services?

Absolutely. All our custom blinds, shades, and shutters come with professional installation. Our experienced team ensures everything is securely mounted, level, and operates smoothly. Additionally, we provide professional mounting for TVs, hanging for heavy artwork/mirrors, and general furniture assembly.

How long does it take from order to installation?

Because all products are custom-manufactured to your windows' exact size, standard custom blinds and shades typically arrive and are installed within 4 to 6 weeks. Plantation shutters and specialized drapery are handcrafted and take approximately 6 to 8 weeks.